Questions

A manager who understands the concepts for developing and
managing teams and can apply those concepts to improve team performance is
likely to be successful in managing a high-performing team. In this assignment,
you will apply these concepts to a given situation. You will examine issues
within a team, uncover root causes, and develop a plan to improve team
performance.

Assume, you are the supervisor of a product development team
that creates designs for widgets for your company’s ABC product line. After
they are approved, the designs are sent to manufacturing. The last set of
designs your team submitted to manufacturing were altered to reduce
manufacturing costs as mandated by senior management. The widgets were then
manufactured using the altered design. Unfortunately, the sales of the widgets
are not making the target numbers as published in the sales marketing plan.
Your team believes the poor sales results are because of the changes in design.

Additionally, there have been some performance issues with
the widgets produced so far. Each time one is found, it is brought to the
attention of top management and your team. Your team provides a fix to the
design, which is then sent to manufacturing. Management is concerned about the
number of performance issues that keep arising week after week. Your team has
regular, weekly meetings to discuss risks, issues, product improvement ideas,
and the status of any project work currently underway. These meetings have
become unproductive and a waste of time because team members continue to rehash
old issues. They believe senior management is to blame for the market failure
of your teams’ product. As a result, you are unable to get anything
accomplished. One team member is particularly outspoken and has become
belligerent in your team meetings.

The team seems unfocused and unwilling to look at root
causes for the poor development of designs that do not perform well. Several of
the team members are even looking for new jobs because they are afraid they
will soon be laid off. Both motivation and morale continue to decline each
week.

Download and review the Team Performance Report. Analyze the
case information and fill in the template.

Write a detailed report for senior management addressing the
issues you described in the Team Performance Report. Use the filled in template
to support your assertions.

In your report, include the following:

• Identify
at least one performance issue that could be contributing to the team’s poor
performance and at least three root causes for the performance issue(s)
identified.

• Develop
two specific suggestions for improvements that could positively impact each
root cause. You will have six suggestions in all.

• Create a
communication plan for your performance improvement suggestions for three
different audience types in the organization. Include at least one written
communication sample piece. Identify as many details as possible that will need
to be considered for each audience type.

• Determine
two strategies for motivating/incentivizing employees that would improve
performance and morale. Justify your suggestions.

• Identify
two strategies for developing the team as a whole. Justify your strategies.

Give reasons and examples from your selected resources in
support of your assertions.

Write a 5–6-page paper in Word format. Be sure to include
your filled-in Team Performance Report. Apply APA standards to citation of
sources. Use the following file naming convention:
LastnameFirstInitial_M3_A2.doc.

Team
Performance Report

Report prepared by:

The purpose of this report is to identify
performance issues and their root causes and to offer suggestions for
improvements. You will also provide a communication and team development plan
to senior management.

Performance
Issues

In this section, you will identify at least one
performance issue that could be contributing to the team’s poor performance.
Next, identify at least three root causes to the performance issues(s). The
root causes could be related to one or more performance issues.

Performance
Issues:

Root Cause(s):

1.

1.

2.

3.

2.

1.

2.

3.

Offer Suggestions for Improvement

List the three root causes and develop at
least two suggestions of improvement for each.

Root Causes:

Suggestions for Improvement:

1.

1.

2.

2.

1.

2.

3.

1.

2.

Create a Communication Plan

Create a
communication plan for your performance improvement suggestions to three
different audience types in the organization. Include at least one written
communication sample piece in your report.Identify
as many details as possible that will need to be considered for each audience
type.

Audience

(i.e., employee,
manager, senior management)

Communication Type
(i.e., e-mail, team meeting discussion)

Details to Consider
(i.e., knowledge, politics)

1.

2.

3.

Motivating and Incentivizing Employees

Determine two strategies for motivating/incentivizing
employees that would improve performance and morale.

Ways to Motivate and Incentivize Employees:

1.

2.

Team Development Plan

Identify two ideas for developing the team as
a whole.

Ways to Develop the Team:

1.

2.