11) __________ plans might be
referred to as “what-if” plans.
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12) A plan that focuses on
ongoing activities and may become a more permanent policy or rule is a
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13) Which type of program
should management implement to have a culture of ethics that prevent, detect,
and punish legal violations?
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14) Honesty, caring, loyalty,
fairness, and integrity are all examples of
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15) As a manager, you want to
create a project team to plan and implement a project designed to meet the
demands of globalization. Which of the following types of organizational
structure would you use to achieve higher degree of flexibility and
adaptability of the team members?
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16) The planning process of
human resources management begins with
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17) Which type of
organizational structure optimizes employee empowerment?
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18) The assignment of
different tasks to different people or groups is the
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19) Which of the following is
an advantage of product departmentalization?
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20) Ruby recently accepted a
job with a large insurance firm as an internal auditor. Ruby has found that
her job is different than the internship she had at an accounting consulting
firm. The insurance firm has strictly defined job responsibilities and lines
of communication. For every decision Ruby needs to make, approval must be
obtained from upper management. Overall, she has found the atmosphere to be
quite formal as compared to the internship. Ruby has concluded that the
insurance firm has
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21) A mental image of a
possible and desirable future state of the organization is a(n)
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22) A leader is
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23) Legitimate power is
described as power that exists through
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24) Behavior that gives
purpose and meaning to organizations, while envisioning and creating a
positive future, is
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25) NAFTA combined the
economies of
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26) A pharmaceutical
manufacturer actively monitors all products produced to verify their
ingredients fall within rigid control ranges that ensure product
effectiveness. This monitoring allows them to make adjustments should they
see negative trends occurring. The manufacturer is engaging in the management
function of
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27) Which type of control
works best when there is “no one best way” to do a job and employees are
empowered to make decisions?
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28) This type of control
takes place while plans are carried out, and is the heart of any control system.
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29) Where are performance
data commonly obtained?
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30) The last step in the
control process is
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