Question 1

  1. “Going Green” means that individuals and organizations voluntarily take steps to conserve energy and behave in:

3 points

Question 2

  1. As a manager, Jamie gives her employees authority and responsibility to accomplish their individual and the organization’s objectives. What Jamie is doing describes _______.

3 points

Question 3

  1. Based on the notion of corporate socual responsibility, doing what is right, just, and fair relates to which level of responsibility?

3 points

Question 4

  1. Foreman, team leader, and coach are other designations for working supervisor.

3 points

Question 5

  1. Sylvia just began a new job as a retail customer service representative. However, she is dissapointed that the new job does not allow her to use her technology literacy skills. Which of the following terms best describes Sylvia’s level of employment?

3 points

Question 6

  1. Taylor’s principles of scientific management include:

3 points

Question 7

  1. Which of the following is NOT a workplace trend?

3 points

Question 8

  1. Wanda has observed that at her company, the human resources and accounting departments are made up almost entirely of women, while other areas such as sales are composed primarily of men. This is an example of which type of workplace barrier?

3 points

Question 9

  1. The supervisors at Millcroft Industries have been instructed to allocate more time for on-the-job employee training and to encourage workers to pursue continuing education. This is most likely because:

3 points

Question 10

  1. The _____ was designed to protect employees by holding employers responsible for maintaining a hazard-free workplace.

3 points

Question 11

  1. The Hawthorne studies concluded that workers perform differently than they normally did because the researchers were observing them.

3 points

Question 12

  1. You just began work at ABC International. Your supervisor informs you that ABC allows employees to choose their work hours within stated limits. This would be described as what type of workplace policy?

3 points

Question 13

  1. Achieveing coordination typically is _____ at the executive level than at the supervisory level.

3 points

Question 14

  1. Because of the harsh and severe times that come as a result of the recent economic downturn, ARV Inc. is implementing measures to cut spending and tighten its budget to avoid layoffs. These are referred to as _________ measures.

3 points

Question 15

  1. Hot is to cold as an autocratic management style is to:

3 points

Question 16

  1. In the controlling function, supervisors evaluate performance to ensure actual performance is in line with intended performance and changes are made if outcomes are not being met.

3 points

Question 17

  1. Juanita, a first-line manager at a software manufacturer, wants to help her subordinates develop their skills in specific technical areas. Therefore, she selects certain duties that she is responsible for and transfers them over to her subordinates for completion. She then follows up to provide guidance and feedback. This process is referred to as:

3 points

Question 18

  1. Matthew has recently put a new plan for his department into place. He wants to make certain that the plan is working as was intended. In doing so, he is conducting the managerial function of:

3 points

Question 19

  1. Most of upper management’s time is most likely spent in the function of:

3 points

Question 20

  1. Supervisors are truly the “people in the middle” because:

3 points

Question 21

  1. Technical skills involve the ability to plan, organize, and coordinate activities.

3 points

Question 22

  1. The acceptance theory of authority states that:

3 points

Question 23

  1. Which of the following phrases is correct?

3 points

Question 24

  1. Which of the following are the managerial functions identified in the text?

3 points

Question 25

  1. The supervisor must be _____.