(TCO 1) What represents employees’ critical psychological
states that result from performing their job?
Fringe compensation
Core compensation
Intrinsic compensation
Extrinsic compensation
Question 2. Question
: (TCO 1) What is a cooperative
effort between employees and their employers to promote rewarding work
experiences throughout employees’ work lives called?
Employment termination
Career development
Labor-management relations
Training
Question 3. Question
: (TCO 1) Which of the following
does not lead to experienced meaningfulness of work?
Skill variety
Task significance
Differentiation
Task identity
Question 4. Question
: (TCO 1) Which of the following
are the three broad categories of discretionary benefits?
Welfare practices, services, paid time off
Protection programs, paid time off, services
Paid time off, welfare practices, and
protection programs
Services, protection programs, welfare
practices
Question 5. Question
: (TCO 5) When designing
pay-for-knowledge programs, which of the following would be considered part of
the transition matters phase?
: Grouping skills
Aligning pay with the knowledge structure
Training
Skill types
Question 6. Question
: (TCO 5) Which one of these
issues is not addressed by the Fair Labor Standards Act of 1938?
Overtime pay
Child labor provisions
Executive compensation
Minimum wage
Question 7. Question
: (TCO 7) Who determines the
particular objectives in a management by objectives (MBO) appraisal system?
Both the employees and supervisors
The supervisors
The board of directors
The employees
Question 8. Question
: (TCO 7) This is another name
for parallel teams.
Work teams
Innovation teams
Process teams
Task forces
5
of 5
Comments:
Question 9. Question
: (TCO 7) According to the job
characteristics theory, this core characteristic refers to the amount of
freedom, independence, and discretion the employee enjoys in determining how to
do the job.
Feedback
Autonomy
Task identity
Skill variety
Question 10. Question
: (TCO 5) Age discrimination of
employees of federal contractors is prohibited by which executive order?
Student Answer: 11414
11411
11141
11114
Question 11. Question
: (TCO 5) The term trainee is
defined by which act?
Student Answer: FMLA
FLSA
Equal Pay Act
ADEA
Question 12. Question
: (TCO 5) Compensation
differentials between men and women performing substantially similar work fall
under the purview of which piece of legislation?
:
Equal Pay Act of 1963
Age Discrimination in Employment Act of 1967
Americans with Disabilities Act of 1990
Civil Rights Act of 1964
Question 13. Question
: (TCO 4) This term refers to a
difference between the output of a human judgment process and that of an
objective, accurate assessment uncolored by bias, prejudice, or other
subjective and extraneous influences.
Content
validity
Rating error
The performance appraisal process
A first-impression effect
Question 14. Question
: (TCO 4) This occurs when a
rater generalizes good performance behavior in one aspect of the job to all
aspects of the job.
Student Answer: Similar-to-me effect
First-impression effect
Positive halo effect
Negative halo effect
Question 15. Question
: (TCO 4) Management by
objectives is one method of which type of performance appraisal?
360-degree performance appraisal
Goal-focused system
Goal-oriented system
Behaviorally anchored system
(TCO 4) This type of behavioral performance appraisal system
requires the employee and the supervisor to identify past performance behaviors
and outcomes as either successful or unsuccessful.
Management by objective
Behavioral observation scales
Behaviorally anchored rating scales
Critical incident technique
Question 2. Question
: (TCO 4) This model is geared
to promoting staffing flexibility in a company, by training employees in one
department with some of the critical skills that are needed to perform
effectively in another department.
Skill blocks
Stair step
Job-point accrual
Cross departmental
Question 3. Question
: (TCO 4) These are four
pay-for-knowledge programs.
: Cross-departmental training systems, skill
blocks model, job-point accrual model, breadth-of-skills model
Stair-step model, skill blocks model,
job-point accrual model, cross-departmental training systems
Job-point accrual model, cross-sectional
training system, stair-step model, skill blocks model
Cross-skills training system, stair-step
model, job-point accrual model, skill blocks model
Question 4. Question
: (TCO 4) When a filing clerk is
trained to maintain employee attendance records, it is an example of acquiring
which type of skills?
Horizontal
Vertical
Depth of
Breadth of
Question 5. Question
: (TCO 4) Employees would need
to learn these types of skills in order to develop self-managed work teams.
Horizontal
Vertical
Depth of
Breadth of
Question 6. Question
: (TCO 8) Which type of
individual incentive plan rewards employees based on their individual hourly
production against an output standard?
Student Answer: Management incentive plans
Behavior encouragement plans
Referral plans
Piecework plans
Question 7. Question
: (TCO 8) This method reinforces
cooperation among team members except when team members perceive differences in
other members’ performances.
Differential incentive payments approach
Differential payments by ratio of base pay
Equal incentives payment approach
Small group incentive plans
Question 8. Question
: (TCO 8) Company profits, cost
containment measures, market share, and sales revenue were listed as typical
performance measures for which type of incentive plan?
Individual
Group
Companywide
Executive
Question 9. Question
: (TCO 2) Which of the following
are typically included in a job description?
Job specification, job title, job summary
Job summary, job salary, job specification
Job title, job salary, job summary
Job salary, job title, job specification
Question 10. Question
: (TCO 2) Which job evaluation
plan is most widely used by companies?
Student Answer: Classification
Ranking
Point method
Factor comparison
Question 11. Question
: (TCO 3) This BLS survey
provides the quarterly measure of changes in labor and compensation costs, and
is used as the principle economic indicator for the Federal Reserve.
National Compensation Survey
Employment Cost Index
Employer Costs for Employee Compensation
National Benefit Index
Question 12. Question
: (TCO 3) Alice’s job has a
compa-ratio of 0.85. What does this ratio tell about Alice’s pay rate?
There is no way to judge the competitiveness
of her pay.
Her pay is not competitive with the market.
You need more information to be able to judge
her pay.
Her pay is highly competitive with the
market.
Question 13. Question
: (TCO 6) Which pay structure
reflects the increasing organizational trend toward flatter, less hierarchical
corporate structures?
Two-tier pay structure
Broadbanding
Market-competitive pay structure
Internally consistent pay structure
Question 14. Question
: (TCO 6) These represent the
horizontal dimension of pay structures.
Pay ranges
Pay grades
Job evaluation points
Pay spreads
Question 15. Question
: (TCO 8) Profit-sharing plans
and employee stock option plans are incentives on what level?
Student Answer: Companywide
Executive
Individual
Group
