Question 1 of 40
0.25/ 0.25 Points
Which of the following aspects of daily organizational life
significantly impact(s) an employee’s ethical performance?
A.the behaviors of
organizational leaders
B.work goals
C.employee
performance appraisals
D.all of the above
E.none of the above
Question 2 of 40
0.25/ 0.25 Points
Managers can and should serve as _______________ within the
organization.
A.ethical role models
B.authoritarian
leaders
C.ombudspersons
D.all of the above
E.none of the above
Question 3 of 40
0.0/ 0.25 Points
Research consistently indicates that the attribute employees
most want to see in their managers is:
A.freedom
B.honesty
C.passion
D.hard work
E.none of the above
Question 4 of 40
0.25/ 0.25 Points
The type of ethical role model a manager chooses to be will
reflect his/her level of:
A.skill
B.leadership
C.moral development
D.authority
E.none of the above
Question 5 of 40
0.25/ 0.25 Points
According to Torbert’s management role model typology, which
of the following management types is most strongly motivated by reward and
punishment?
A.opportunist
B.diplomat
C.achiever
D.strategist
E.none of the above
Question 6 of 40
0.25/ 0.25 Points
_____________ refers to the ability to act, create an
effect, or wield force.
A.Leadership
B.Power
C.Strength
D.Morality
E.none of the above
Question 7 of 40
0.0/ 0.25 Points
Social psychologists French and Raven have differentiated
among five types of power bases individuals can have based on which aspect?
A.status in the
organization
B.level of seniority
C.relationship to
others in the organization
D.all of the above
E.none of the above
Question 8 of 40
0.25/ 0.25 Points
Power that is formally assigned to an individual, such as
through a title or position, is called __________ power.
A.legitimate
B.reward
C.coercive
D.referent
E.expert
Question 9 of 40
0.25/ 0.25 Points
Power that is obtained in a way characterized by the
following response is called __________ power: “I’m going to do what that
person says because I want to get a bonus and get promoted!”
A.legitimate
B.reward
C.coercive
D.referent
E.expert
Question 10 of 40
0.25/ 0.25 Points
Power obtained by enforcing punishments is called
_____________ power.
A.legitimate
B.reward
C.coercive
D.referent
E.expert
Question 11 of 40
0.25/ 0.25 Points
Power obtained because people want to be like you is called
_____________ power.
A.legitimate
B.reward
C.coercive
D.referent
E.expert
Question 12 of 40
0.25/ 0.25 Points
Power obtained by being a source of knowledge or skills is
called _____________ power.
A.legitimate
B.reward
C.coercive
D.referent
E.expert
Question 13 of 40
0.25/ 0.25 Points
A(n) ______________ leadership style refers to demanding
blind submission to someone in authority.
A.authoritarian
B.horizontal
C.referent
D.all of the above
E.none of the above
Question 14 of 40
0.25/ 0.25 Points
Proponents of “Theory X” of management subscribe to the
belief that employees are inherently:
A.lazy
B.creative
C.self-directed
D.respected
E.none of the above
Question 15 of 40
0.25/ 0.25 Points
Proponents of “Theory Y” of management subscribe to the
belief that employees are inherently:
A.lazy
B.bored
C.self-directed
D.tired
E.none of the above
Question 16 of 40
0.25/ 0.25 Points
Research indicates which of the following types of
management systems is associated with higher levels of employee productivity,
loyalty, and motivation, all of which contributed to higher profits?
A.Theory X
B.participative
C.authoritarian
D.hierarchical
E.none of the above
Question 17 of 40
0.25/ 0.25 Points
The leadership style known as delegating is typically most
useful when an employee possesses which of the following characteristics?
A.high competence and
high commitment
B.moderate to high
competence and variable commitment
C.low or some
competence and low commitment
D.low competence and
high commitment
E.none of the above
Question 18 of 40
0.25/ 0.25 Points
According to research on ethical leadership, which of the
following characteristics is/are associated with a manager’s reputation for
being an ethical leader?
A.being a moral
person and moral manager
B.being a good person
and a kind person
C.being an
authoritarian but fair manager
D.all of the above
E.none of the above
Question 19 of 40
0.0/ 0.25 Points
The term _____________ refers to “the demonstration of
normatively appropriate conduct through personal actions and interpersonal
relationships, and the promotion of such conduct to followers through two-way
communication, reinforcement, and decision making.”
A.moral person
B.moral manager
C.ethical leadership
D.horizontal
leadership
E.none of the above
Question 20 of 40
0.25/ 0.25 Points
Ethical leadership has been shown to be associated with
which of the following?
A.employee
disengagement
B.employee commitment
C.employee misconduct
D.employee expenses
E.none of the above
Question 21 of 40
0.25/ 0.25 Points
Employee ____________ is an emotional bond or attachment an
employee has to the work task, organization and its members.
A.morality
B.motivation
C.engagement
D.empowerment
E.none of the above
Question 22 of 40
0.25/ 0.25 Points
Among the most important features employees want in a job
are all but which of the following?
A.job security
B.benefits
C.compensation
D.opportunities to
use skills
E.none of the above
Question 23 of 40
0.25/ 0.25 Points
Developmental psychologist Abraham Maslow differentiated
five categories of _______ that every individual has.
A.management styles
B.morals
C.virtues
D.needs
E.hierarchies
Question 24 of 40
0.0/ 0.25 Points
Individuals typically prioritize __________ over social
needs, according to Maslow’s hierarchy.
A.self-actualization
B.physiological
C.self-esteem
D.all of the above
E.none of the above
Question 25 of 40
0.0/ 0.25 Points
Individuals typically prioritize __________ over
self-actualization needs, according to Maslow’s hierarchy.
A.physiological
B.self-esteem
C.safety
D.all of the above
E.none of the above
Question 26 of 40
0.0/ 0.25 Points
The work of which theorist complements Maslow’s hierarchy of
needs, emphasizing the importance of employees experiencing a need for
affiliation and achievement, and adds the element of a need for power or
authority?
A.Jeffrey Skilling
B.David McClelland
C.Abraham Maslow
D.Frederick Herzberg
E.none of the above
Question 27 of 40
0.25/ 0.25 Points
Which of the following behaviors is/are associated with
employee perceptions of organizational injustice?
A.deviant and
retaliatory behaviors from employees
B.de-motivation
C.disengagement
D.all of the above
E.none of the above
Question 28 of 40
0.0/ 0.25 Points
Frederick Herzberg’s work exploring employee motivation
suggests that job satisfaction can be described in which of the following ways?
A.linear, in that the
presence of some factors results in satisfaction and their lack results in
dissatisfaction
B.factors
contributing to satisfaction are separate and distinct from those contributing
to dissatisfaction
C.motivation factors
and hygiene factors contribute equally to good working environments
D.all of the above
E.none of the above
Question 29 of 40
0.0/ 0.25 Points
Job satisfaction factors, called _____________, are related
to what people do at work.
A.motivation factors
B.hygiene factors
C.Maslow’s factors
D.Herzberg’s factors
E.none of the above
Question 30 of 40
0.25/ 0.25 Points
Job dissatisfaction factors, called _____________, are
related to a bad working environment.
A.motivation factors
B.hygiene factors
C.Maslow’s factors
D.Herzberg’s factors
E.none of the above
Question 31 of 40
0.25/ 0.25 Points
Which of the following is not among the factors impacting
job satisfaction?
A.achievement
B.recognition
C.base wage or salary
D.growth
E.none of the above
Question 32 of 40
0.0/ 0.25 Points
Which of the following is not among the factors impacting
job dissatisfaction?
A.quality of
supervision
B.relationship with
boss
C.the work itself
D.relationship with
peers
E.none of the above
Question 33 of 40
0.25/ 0.25 Points
Many managers falsely continue to assume that the best way
to motivate employees is through _____________ and the threat of disciplinary
action.
A.job enrichment
B.recognition
C.achievement
D.financial rewards
E.none of the above
Question 34 of 40
0.0/ 0.25 Points
High levels of employee performance and satisfaction,
according to Daniel Pink, result from employees driven to meet basic needs
including ___________ (self-direction), mastery (continually learning and
creating new things), and purpose (work is a personal cause or mission).
A.autonomy
B.hierarchy
C.authority
D.responsibility
E.none of the above
Question 35 of 40
0.0/ 0.25 Points
The most essential moral value, ____________, is positively
associated with employee engagement and occurs when employees perceive fairness
in decisions associated with organizational policies, procedures and outcomes.
A.honesty
B.justice
C.patience
D.compassion
E.none of the above
Question 36 of 40
0.25/ 0.25 Points
Scholars distinguish among four forms of organizational
justice: procedural, informational, interactional and ___________ justice.
A.fair
B.engaged
C.distributive
D.autonomous
E.none of the above
Question 37 of 40
0.0/ 0.25 Points
___________ justice is associated with fair decision-making
processes.
A.procedural
B.informational
C.interactional
D.distributive
E.none of the above
Question 38 of 40
0.25/ 0.25 Points
___________ justice is associated with fair treatment of
employees.
A.procedural
B.informational
C.interactional
D.distributive
E.none of the above
Question 39 of 40
0.0/ 0.25 Points
___________ justice is associated with the way information
is conveyed.
A.procedural
B.informational
C.interactional
D.distributive
E.none of the above
Question 40 of 40
0.25/ 0.25 Points
___________ justice is associated with the way outcomes are
allocated.
A.procedural
B.informational
C.interactional
D.distributive
E.none of the above
